Privacy Policy

Information you provide in ChatGPT

Listing Launch Studio helps create real estate marketing using information you provide, which may include property details, photos, agent contact information, brokerage branding, and campaign preferences.

You provide this information within ChatGPT. The plugin does not automatically send your conversations, listing information, uploaded photos, or generated materials to The Realtor Hive, LLC. We do not receive or separately store that content through the plugin.

If you choose to email us information, attachments, screenshots, or a conversation link, we receive what you share.

OpenAI’s handling of your information

ChatGPT is operated by OpenAI. OpenAI’s processing, storage, retention, and use of information are governed by its applicable policies, agreements, and your account settings.

Please review OpenAI’s Privacy Policy and the privacy controls available in your ChatGPT account.

The Realtor Hive, LLC does not control OpenAI’s systems and cannot access, change, or delete information held in your ChatGPT account.

Information we receive through support

When you contact [email protected], we receive your email address, any name you provide, your message, and any attachments or other information you choose to send.

We use that information to respond to your request, troubleshoot problems, and maintain a record of the support provided.

Service providers and disclosures

Support communications are processed through the email and technology providers used to receive, store, and respond to your messages.

We may also disclose information when required by applicable law or a valid legal process.

How long we keep support information

We retain support emails and attachments for up to 12 months after the support request is resolved, then delete them, unless longer retention is legally required.

You may request earlier deletion by emailing [email protected].

This retention schedule applies to support records held by The Realtor Hive, LLC. It does not determine how long OpenAI retains information in ChatGPT.

Your privacy requests

You may contact us to request access to, correction of, or deletion of personal information you have provided directly to us. We may need to verify your identity before fulfilling a request. Requests are handled subject to applicable law.

For information held by OpenAI, use the privacy controls and request channels provided by OpenAI.

Information about other people

Only upload or share information and materials you are authorized to use. Before submitting property photos or documents, remove unnecessary personal information, private paperwork, access codes, and other confidential details.

Other websites and services

This policy covers Listing Launch Studio and related support communications. It does not describe all data practices associated with The Realtor Hive website, membership services, payment processing, or third-party services you choose to use.

Review the applicable privacy notices when using those services.

Changes to this policy

We may update this policy as the plugin or our practices change. The revised policy will be posted on this page with an updated effective date.