Your ChatGPT Ad Templates
A template helps your ad show up when people are asking ChatGPT questions you can answer. The first 25 match your High-Intent Questions cheat sheet one-to-one โ question #7 on the sheet is template #7 here. Pick the ones that fit, swap your city into the [brackets], hit copy, and paste straight into the ad portal.
How to use these
New here? Start with the Top 10 Must-Haves below โ then follow the three steps from class.
- One question per campaign. Each high-intent question is its own audience โ don't blend them. One question, one ad, one clear answer.
- Localize every prompt. Swap [CITY] for your market and get specific where you can โ neighborhood, school zone, price band. The more local, the more it converts.
- Answer like the agent, not the algorithm. Lead with the real answer, then your name. Point each ad at the page that matches the question.
- Bring whatever you build to the Friday Lab — June 19, 9 AM CT at www.hivehangout.com. We'll fine-tune it together.
The Top 10 Must-Haves
If you only run 10 campaigns, run these โ they cover the majority of buyer and seller situations most agents see. Tap one to jump to its template.
How every template is built
Same five-part spine every time. Once you see it once, you can read any template at a glance โ or build your own from a question on your cheat sheet.
Question โ Who โ Where โ Moment โ Offer
The one ad-writing rule
If it sounds like a billboard, cut it. If it sounds like the next thing ChatGPT would say, keep it.
What you'll see in the ad portal
The OpenAI ad portal asks for these fields. Each template below gives you a copy-able value for every one.
| Portal Field | What to put there |
|---|---|
| Campaign Name | Use the one we give you — "ChatGPT Ads for Agents" — for all of them. Just one campaign. |
| Ad Group Name | One per template you run. Copy the suggested name from each card. |
| Maximum CPC Bid | Start at $3.00–$3.50. The portal shows a "Strong Delivery" indicator at that range. |
| Context Hints | Paste the template paragraph. Swap your city or numbers into the [brackets] first. |
| Ad Name | Internal label only — nobody sees it. Copy the suggestion from each card. |
| Title (50 char max) | The portal calls it Title; we call it the Headline. Pick one from each card — every one is pre-checked under 50. |
| Description (100 char max) | Pick one Description from each card. Every one is pre-checked under 100. |
| Link | Match the page to the question. "What's my home worth?" → your Home Value page. Generic homepage = wasted money. |
| Image | You'll create this — full instructions are in your workbook. Square, at least 256×256 pixels. |
โ ๏ธ A note on the finance-flavored templates
Five templates touch financing — affordability, cash needed, 3.5% down, credit, and ITIN. Real estate runs fine on ChatGPT ads, but financial services is a restricted vertical with manual, case-by-case approval — and a solo agent isn't an approved financial advertiser. An ad that reads like a loan ad can get rejected or limited.
So run these the agent's way: talk about homes and the search, not rates, loan products, or "you qualify" claims. Point them at your own buyer-education page, and send the actual loan and credit questions to your lender partner — which keeps you clear of the platform's financial rules and of TILA, ECOA, Fair Housing, and RESPA.
Sellers
Homeowners with a real timeline. These ten are the exact seller questions from your High-Intent cheat sheet โ the shortest-timeline leads in the library.
Seller pricing the home
โ Top 10Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Zestimate Off by [$X]? Here's Why.34/50
- A Real Number for Your [NEIGHBORHOOD] Home42/50
- How [NEIGHBORHOOD] Homes Are Pricing Right Now46/50
Description โ Choose 1 (100 char max)
- Online estimates miss what actually moves buyers. Get a real valuation from a local agent.90/100
- Get your real number this week โ priced on what's actually selling nearby.74/100
Image
Seller deciding when to list
โ Top 10Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Now or Spring? Depends on Your Block.37/50
- The Best Window for Your Specific Home38/50
- [NEIGHBORHOOD] Sellers Ask the Wrong Question45/50
Description โ Choose 1 (100 char max)
- Don't count on the news โ those headlines don't apply to your neighborhood. Book a quick call.94/100
- Some [NEIGHBORHOOD] homes should list now. Others should wait. Find out which one yours is.91/100
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Seller prepping the home
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- What to Fix Before You List in [CITY]37/50
- Don't Spend a Dollar Before You Read This41/50
- The Pre-Sale Checklist Sellers Actually Use43/50
Description โ Choose 1 (100 char max)
- Some repairs pay you back. Most don't. Get a walk-through before you spend a thing.83/100
- We'll tell you what's worth fixing in [CITY] โ and what buyers won't even notice.81/100
Image
Seller wondering about timeline
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- How Fast Will Your [CITY] Home Sell?36/50
- Days on Market in [NEIGHBORHOOD], Honestly42/50
- What Makes a Home Sell Fast (or Sit)36/50
Description โ Choose 1 (100 char max)
- See what homes like yours are taking to sell in [NEIGHBORHOOD] right now.73/100
- Speed comes down to three things. Get a quick read before you list.67/100
Image
Seller-then-buyer (selling and buying together)
โ Top 10Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Sell First or Buy First in [CITY]?34/50
- Two Houses, One Closing Day27/50
- Don't Get Stuck With Two Mortgages34/50
Description โ Choose 1 (100 char max)
- Selling and buying at the same time? The wrong sequence can cost the new home or your equity.93/100
- It works when one agent does both jobs. Book a planning call before you talk to any lenders.92/100
Image
Seller choosing upgrades
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Which Upgrades Pay Off in [CITY]?33/50
- Skip the Reno That Won't Pay You Back37/50
- The Upgrades Buyers in [CITY] Pay For37/50
Description โ Choose 1 (100 char max)
- Not every upgrade adds value. See which ones move the needle in [CITY] โ and which don't.89/100
- Before you renovate to sell, get a quick read on what actually returns.71/100
Image
Seller checking equity
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- How Much Equity Is in Your [CITY] Home?39/50
- Your Equity Might Surprise You30/50
- What Your Home Is Worth vs. What You Owe40/50
Description โ Choose 1 (100 char max)
- Equity is the gap between today's value and your balance. Get a real number for [CITY].87/100
- Know your equity before you plan your next move. Get a quick snapshot.70/100
Image
Seller estimating costs
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- What Does It Cost to Sell in [CITY]?36/50
- What You'll Actually Walk Away With35/50
- Selling Costs, Line by Line27/50
Description โ Choose 1 (100 char max)
- Commissions, closing, repairs, concessions โ see your real net before you list.79/100
- Get a clear net-proceeds estimate for your [CITY] home, no surprises at closing.80/100
Image
Frustrated seller whose home isn't selling
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- 60+ Days Listed. Still No Offers.33/50
- It's Probably Not the Price.28/50
- Free Listing Audit, No Switch Required38/50
Description โ Choose 1 (100 char max)
- Most stale listings have three fixable problems. Get a free audit and a clear plan to get it sold.98/100
- A fresh set of eyes on your listing. See what's actually keeping buyers away.77/100
Image
Expired listing owner
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Your Listing Expired. Now What?31/50
- Round Two Looks Different.26/50
- What the First Agent Missed.28/50
Description โ Choose 1 (100 char max)
- Most expired listings come back and sell within 90 days โ with the right plan. Get yours.89/100
- Same house, better strategy. Book a relist consultation and see what changes the second time.93/100
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First-Time Buyers
Buyers at the very start, asking AI the foundational questions. A few touch financing โ keep those agent-side and lean on your lender partner.
First-time home buyer ready to start
โ Top 10Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- First Home in [CITY]? Start Here.33/50
- What No One Tells First-Time Buyers35/50
- A Patient Walk-Through, Not a Sales Pitch41/50
Description โ Choose 1 (100 char max)
- Most first-time buyers don't know what they don't know. Book a call to map it all out.86/100
- We'll walk you through every step before your first tour โ what to expect and how to win.89/100
Image
Buyer figuring out their budget
โ Top 10Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- What Can You Actually Buy in [CITY]?36/50
- Before You Tour, Know Your Range32/50
- Your Budget, Mapped to Real [CITY] Homes40/50
Description โ Choose 1 (100 char max)
- See what your budget actually buys in today's [CITY] market โ neighborhood by neighborhood.91/100
- Get a realistic picture of your [CITY] options before you start touring.72/100
Image
Buyer worried about the down payment
โ Top 10Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Think You Need 20% Down? Maybe Not.35/50
- Low-Down-Payment Homes in [CITY]32/50
- Buying Sooner Than You Thought in [CITY]40/50
Description โ Choose 1 (100 char max)
- See which [CITY] homes can work with a smaller down payment โ and how to take the first step.93/100
- Less down than you'd guess. See what's possible in [CITY] and where to start.77/100
Image
Buyer unsure if they're mortgage-ready
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Wondering If You're Ready to Buy in [CITY]?43/50
- Not Sure You're There Yet?26/50
- The First Step Before House Hunting35/50
Description โ Choose 1 (100 char max)
- Curious if you're ready to buy? We'll connect you with a trusted [CITY] lender to find out.91/100
- Before you tour, get a clear read on where you stand โ we'll point you to the right person.91/100
Image
Buyer estimating cash needed
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- How Much Cash to Buy in [CITY]?31/50
- It's Probably Less Than You Think33/50
- Down Payment, Closing, Reserves โ Explained43/50
Description โ Choose 1 (100 char max)
- Down payment isn't the whole picture. See what you'd really need to buy in [CITY].82/100
- Get a realistic cash-to-buy estimate for [CITY] โ then we'll map your next step.80/100
Image
Buyer deciding on timing
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Should You Buy in [CITY] Now or Wait?37/50
- The 'Should I Wait?' Question, Answered39/50
- Buy Now or Wait? Depends on [CITY].35/50
Description โ Choose 1 (100 char max)
- National headlines don't price your [CITY] neighborhood. Get a local read before you decide.92/100
- Whether to buy now depends on your situation, not the news. Let's talk it through.82/100
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Area & Neighborhood Buyers
Research-stage buyers narrowing down where to live. Describe the place and the schools factually โ never who lives there.
Buyer researching the best neighborhoods
โ Top 10Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Which [CITY] Neighborhood Is Right for You?43/50
- [NEIGHBORHOOD] vs [NEIGHBORHOOD]: An Honest Take48/50
- The [CITY] Neighborhood Guide Locals Use40/50
Description โ Choose 1 (100 char max)
- Compare [CITY] neighborhoods on commute, amenities, and price โ from someone who lives here.92/100
- Skip the guesswork. Get a local's honest read on where to look in [CITY].73/100
Image
Buyer comparing school districts
โ Top 10Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Looking at School Districts Near [CITY]?40/50
- Match Top [CITY] Schools to Homes You'll Love45/50
- School Zones, Commutes, and Prices โ Compared45/50
Description โ Choose 1 (100 char max)
- See how [CITY] school zones line up with neighborhoods, commutes, and home prices.82/100
- Compare districts and what homes near them actually cost.57/100
Image
Buyer matching budget to area
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Find the [CITY] Neighborhood That Fits You42/50
- Your Budget Goes Further in Some Areas38/50
- Match Your Life to the Right [CITY] Area40/50
Description โ Choose 1 (100 char max)
- Tell us your budget and how you want to live โ we'll match you to [CITY] areas that fit.88/100
- The right neighborhood is a fit, not a guess. Get a shortlist built around you.79/100
Image
Buyer planning a move to the area
โ Top 10Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Moving to [CITY]? Start Here.29/50
- Where Newcomers Actually Love Living in [CITY]46/50
- Your First [CITY] Neighborhood Shortlist40/50
Description โ Choose 1 (100 char max)
- New to [CITY]? Get a local's guide to where to live based on how you want your days to feel.92/100
- We'll narrow [CITY] down to a few neighborhoods that fit you โ before you visit.80/100
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Move-Up & Relocation Buyers
Buyers with a current home to manage or a deadline to hit. Shorter timelines, higher intent.
Move-up buyer wanting to buy first
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Want to Buy Before You Sell in [CITY]?38/50
- Buy First Without Two Mortgages31/50
- How Move-Up Buyers Make It Work31/50
Description โ Choose 1 (100 char max)
- Buying before you sell can work โ with the right sequence. Get a plan before you offer.87/100
- Contingent offers, bridge timing, backups โ map it out before you fall for a house.83/100
Image
Relocation buyer with a deadline
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Moving to [CITY] in 90 Days?28/50
- Your Eyes and Ears in [CITY/METRO]34/50
- One Trip. Three Days. Right Home.33/50
Description โ Choose 1 (100 char max)
- You have a deadline. We have the neighborhoods mapped. Book a relocation strategy call this week.97/100
- Video tours, neighborhood briefings, a tight house-hunt trip. Book a planning call.83/100
Image
New construction buyer wanting representation
โ Top 10Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- The Builder's Agent Isn't Yours.32/50
- What the Sales Office Won't Tell You36/50
- Get Buyer Rep on New Construction33/50
Description โ Choose 1 (100 char max)
- Negotiation on your behalf. Book a call before you walk a model home.69/100
- Upgrade credits, closing costs, contract terms โ there's room to negotiate. Book a call.88/100
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Specialty Buyers
Higher-intent niche questions that most coaches' templates ignore โ your chance to own them.
Buyer without a traditional SSN
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Buying a Home Without an SSN?29/50
- A Clear Path for ITIN Homebuyers32/50
- Yes, You May Be Able to Buy in [CITY]37/50
Description โ Choose 1 (100 char max)
- Learn what's possible for ITIN homebuyers in [CITY] โ and the first steps to take.82/100
- A patient, judgment-free guide to buying in [CITY] without a traditional SSN.77/100
Image
Real estate investor sourcing the next deal
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- [CITY] Deals That Actually Pencil33/50
- Off-Market List, [NUMBER] Properties This Month47/50
- An Agent Who Reads Pro Formas29/50
Description โ Choose 1 (100 char max)
- MLS deals are picked over. Get on the off-market list with a [CITY] investor agent.83/100
- Cap rate, cash-on-cash, exit comps โ speak the same language. Schedule an investor consultation.96/100
Image
Specialty & Niche
Beyond the core 25 โ pull these when they fit your market or niche. Same format, ready to copy.
How to choose the right agent
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- How to Choose the Right [CITY] Agent36/50
- The Questions to Ask Before You Sign36/50
- [NUMBER] Years Selling Homes in [NEIGHBORHOOD]46/50
Description โ Choose 1 (100 char max)
- Choosing an agent is one of the biggest decisions you'll make this year. Here's how to do it right.99/100
- Ask these questions before you sign with anyone โ most people forget at least three.84/100
Image
Luxury buyer wanting access and representation
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- The Best [CITY] Homes Aren't on Zillow38/50
- Quietly Shown. Privately Sold.30/50
- [$X]+ Buyers in [CITY] Work Differently39/50
Description โ Choose 1 (100 char max)
- At this price, the right home rarely hits the open market. See what's actually available.89/100
- Private showings. Quiet negotiations. Total discretion. Book a confidential buyer consult.90/100
Image
Luxury seller wanting elevated marketing
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- A $3M Home Needs More Than 24 Photos36/50
- How [CITY] Luxury Listings Actually Sell40/50
- The Marketing Plan You'll Want to See37/50
Description โ Choose 1 (100 char max)
- See the marketing plan built to sell your home fast and at top dollar.70/100
- The wrong agent at this price point costs you six figures. See the marketing plan before you decide.100/100
Image
First-time seller
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Selling for the First Time? Ask These First.44/50
- The Mistakes First-Time Sellers Make36/50
- A 30-Minute Call Before You List32/50
Description โ Choose 1 (100 char max)
- Selling is more decisions than most expect. Book a no-pressure walkthrough this week.85/100
- Net proceeds, timing, repairs, showings, closing โ get a clear picture before you commit to listing.100/100
Image
FSBO owner hitting the wall
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- FSBOs Net Less. Here's the Data.32/50
- Tired of Tire-Kickers and Lowballs?35/50
- Switch From FSBO Without Losing Time36/50
Description โ Choose 1 (100 char max)
- FSBO sellers net less. See what a [CITY] agent would do differently โ no pressure.82/100
- You've done the hard part. Let's get it actually sold. Book a 20-minute FSBO conversion call.93/100
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Rightsizing into a better-fit home
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- The House You Have Isn't the House You Need43/50
- Less House. Same Life. Different Layout.40/50
- Make the Move Once. Make It Right.34/50
Description โ Choose 1 (100 char max)
- Right-sizing is tricky. Book a planning call and we'll map it out together.75/100
- You only want to do this once. Get a [CITY] agent who's coordinated dozens.75/100
Image
Seller in financial distress
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- You Have More Options Than You Think.37/50
- Before Foreclosure, Read This.30/50
- A Confidential Conversation. No Judgment.41/50
Description โ Choose 1 (100 char max)
- Short sale, loan mod, deed in lieu โ each has a window. Get a confidential call.80/100
- A trained agent can negotiate with your lender. The earlier you call, the more options stay open.97/100
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Probate or estate property
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Selling an Inherited Property in [CITY]39/50
- Court Approval, Co-Heirs, Tax Basis.36/50
- An Agent Who's Done This [NUMBER]+ Times40/50
Description โ Choose 1 (100 char max)
- Probate sales have rules most agents don't know. Book a call with a specialist.79/100
- Coordinating co-heirs is half the job. Book a no-pressure call about your options.82/100
Image
Pre-approved buyer ready to shop
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Pre-Approved? Let's Tour This Weekend.38/50
- Stop Refreshing Zillow. Start Touring.38/50
- The Right Homes, Not Every Home31/50
Description โ Choose 1 (100 char max)
- Pre-approval letter in hand? Send your criteria and we'll have showings lined up by the weekend.96/100
- A good agent saves you from the wrong houses. Schedule a buyer consult.71/100
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Buyer in a competitive market
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Lost Three Offers This Year?28/50
- See Homes Before They Hit the Market36/50
- Stop Bidding Against Cash Buyers32/50
Description โ Choose 1 (100 char max)
- Losing happens. Losing repeatedly means your strategy needs work. Book a buyer strategy call.93/100
- Coming-soon, off-market, agent-only previews โ that's how buyers win right now. Get on the inside.98/100
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Military / VA buyer or seller relocating
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- PCS Orders to [BASE/REGION]?28/50
- A Realtor Who's Done the PCS Drill34/50
- VA Loan Buyers, Read This First.32/50
Description โ Choose 1 (100 char max)
- PCS timelines don't bend. Book a call with an agent who's closed [NUMBER]+ near [BASE].87/100
- VA financing has quirks most agents fumble. Get one who's handled VA closings start to finish.94/100
Image
Vacation or second-home buyer
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Buying a Second Home in [REGION]?33/50
- The Rental Math Most Buyers Get Wrong37/50
- A Local in [REGION], Not a Tourist34/50
Description โ Choose 1 (100 char max)
- STR rules vary by street. Book a call with a [REGION] specialist before you make an offer.90/100
- Carrying costs, blackout dates, HOA rental caps โ see the real numbers before you make an offer.96/100
Image
Land or lot buyer
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Don't Buy Land Without This Checklist.38/50
- Perc Tests, Setbacks, Easements โ Yes, Yes, Yes.48/50
- [REGION] Land Specialist24/50
Description โ Choose 1 (100 char max)
- Most "buildable" lots aren't. Book a call with a land agent before you put in an offer.87/100
- Zoning, utilities, road access, perc โ the diligence IS the deal. Book a land buyer call.89/100
Image
Condo or townhome buyer
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- The HOA Doc That Kills the Deal31/50
- Buying a Condo in [CITY]?25/50
- Read the Reserves Before You Read the Offer43/50
Description โ Choose 1 (100 char max)
- Hidden fees can show up later and cost you thousands. Talk to a [CITY] condo specialist first.94/100
- Two condos can look identical and have very different HOA risk. Schedule a buyer consultation.94/100
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Active adult or 55+ community buyer
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Comparing 55+ Communities in [REGION]?38/50
- The Three Things That Decide the Right One.43/50
- A Tour That's Actually Useful29/50
Description โ Choose 1 (100 char max)
- Amenities aren't the deciding factor most buyers think they are. Book a call to compare honestly.97/100
- Floor plans, HOA reality, resale outlook. Get a [REGION] specialist who knows the differences.94/100
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Historic home buyer or seller
Fill these in, in this order
Context Hint โ copy & paste
Headline โ Choose 1 (50 char max)
- Historic Home? Different Rules Apply.37/50
- Overlays, Inspections, Tax Credits โ Get It Right.50/50
- An Agent Who Speaks Preservation.33/50
Description โ Choose 1 (100 char max)
- Historic district restrictions can quietly cap your value. Book a call before you list or buy.94/100
- Most agents don't know which renovations are allowed. Get one who's worked these homes for years.97/100
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Before you launch โ 4 quick reminders
- Don't run all 41. Start with the Top 10 (or 4–6 that match your business) so your budget and testing stay focused.
- Sellers and relocation buyers have the shortest timelines โ start your first three campaigns there, prove the model, then expand.
- Match the page to the question. A niche ad pointed at a generic homepage wastes money โ the page should answer what they asked.
- Keep your image simple. A friendly headshot, a clean local home, or a recognizable landmark beats a generic stock skyline. Square, at least 256×256.